We use USPS for shipping. All shipping prices are based on the weight of the crafts. During the checkout process you will be able to enter your address and see shipping options and prices.
Our shipping time for regular/free shipping is 8-15 business days even though most packages will arrive sooner. If you need to rush shipping we also offer priority shipping that ranges from 5-10 business days.
Online Return Policy:
We do NOT offer returns on our orders. As soon as the order is placed, we start producing the product and then it is usually shipped out within a few days after that.
In rare cases when the product is in season and we can add it back to our in-store inventory, an exchange request for another product can be made. Crafty Wood Cutouts reserves the right to deny any exchange request if we are no longer producing that product for in-store inventory.
If there is something wrong with the product you received, then call our store at 801-228-1698.
Shipping & Return Policies for Distributors:
Shipping costs, timetable, and even the return policies are different for our distributors. We know that most distributors do bulk orders that cost a lot more in shipping. We like to price out the shipping exactly before giving you the cost to save you money.
Distributors will work with someone directly in the store with most orders.